ENGin is Hiring!

ENGin is a global nonprofit organization connecting Ukrainians with volunteers worldwide for online English-language conversation. We create a safe, authentic space for our students to break the language barrier, discover a new culture, and find emotional support.

ENGin is one of the most dynamic organizations in its field – launched in 2020, we’ve already served more than 35,000 students with the help of 30,000 volunteers. We've built an incredible international team, a caring and flexible remote workplace, and unparalleled opportunities for professional growth. Come join us!

PS Don't see an opportunity that's the perfect fit? If you are a smart, energetic, critical thinker with great attention to detail, creative ideas, and a passion for supporting Ukrainians and Ukraine, please share your resume with n.martsinko@enginprogram.org and we'll be in touch if a vacancy that may be of interest arises!

Digital Marketing Manager (full-time)

We are hiring a Digital Marketing Manager. This role focuses primarily on student recruitment through hands-on digital marketing execution. You'll manage targeted advertising campaigns, work with bloggers and influencers, optimize our online presence, manage email marketing, and promote our programs (Standard Program, ENGin for Defenders, ENGin for Educators, ENGin for Partners, Scholarship Program). Additionally, you'll support our volunteer recruitment efforts with paid advertising and analytical work. This is a practical, execution-focused role for someone who loves seeing direct results from their work.

Digital Advertising & Campaign Management

Create, launch, and optimize targeted advertising campaigns on Meta (Facebook/Instagram), Google Ads, and Telegram, primarily for student recruitment
Support volunteer recruitment efforts by managing paid advertising campaigns on Meta and other platforms
Manage ad budgets effectively, tracking ROAS and adjusting campaigns based on performance data
Conduct A/B testing on ad creatives, copy, and audience targeting

Website Optimization

Monitor and update website pages used for campaigns and audience segments
Create content for website pages, including coordinating video testimonials with students
Work with analytics tools to identify opportunities for improvement and increased conversions
Collaborate with the team to improve user experience and lead generation

Audience Research

Conduct focus groups and polls to understand audience needs and preferences
Analyze research findings to inform marketing strategies and messaging
Gather and incorporate student and volunteer feedback into campaign development

Influencer & Blogger Outreach

Identify and establish relationships with Ukrainian bloggers, influencers, and content creators
Coordinate promotional partnerships and content collaborations
Manage influencer campaigns from outreach through execution and reporting

Subprogram Promotion

Develop and execute digital marketing strategies for ENGin's special programs (Defenders, Educators, Partners, Scholarships)
Create promotional content and advertising campaigns tailored to different audience segments
Work closely with program managers to understand specific recruitment needs

Analytics & Reporting

Monitor campaign analytics and provide regular performance reports with actionable recommendations
Use data to optimize campaigns and inform marketing strategy decisions

REQUIREMENTS:
✔️English level of B2 or higher
✔️Proven experience (2+ years) in digital marketing, particularly with Meta Ads and Google Ads.
✔️ Experience with tracking pixels, conversion tracking, and analytics setup
✔️ Strong copywriting skills for ads, website content, and emails
✔️Be comfortable working with digital tools like Google Slides, Canva, or other similar programs
✔️ Experience working with bloggers/influencers is a plus
✔️ Experience with audience research methods (focus groups, surveys, polls) is a plus
✔️Strong analytical skills
✔️ Eager to be challenged and grow each day
✔️Being able to work autonomously
✔️Proactivity
✔️ Share our mission
✔️ Age 18+
✔️ Workload 40 hours/week

WHAT WE OFFER:

💎 Monthly salary depending on experience
🗓 Expected start date - January-February 2025; paid training required
📄 Official employment
🕐 Flexible working hours
💻 Remote work
🌟 The opportunity to join a young, energetic team building a one-of-a-kind, world-changing program!
💻We can provide you with an Ecoflow if needed to ensure access to power and the ability to work consistently

📑 To apply, please fill out an application form.

Digital Analytics Specialist (one-time task, hourly paid)

We're looking for a digital analytics specialist to fix and optimize our tracking setup. This is contract-based work compensated on an hourly basis.

Scope of Work

Configure Google Tag Manager for accurate event tracking
Set up the Meta (Facebook) pixel to properly capture conversion data across our sign-up flow
Set up and configure the Reddit pixel
Audit the current tracking infrastructure and recommend optimizations
Ensure accurate data flow for paid advertising campaigns
Document the setup for future team reference

What We're Looking For

Proven experience with Google Tag Manager and the Meta pixel
Experience with the Reddit pixel is a plus, but not required
Strong understanding of event tracking, conversion tracking, and analytics
Ability to troubleshoot and debug tracking issues
Clear communication skills — ability to explain technical issues in plain language
Ability to work independently and efficiently

To Apply

Please send the following to l.voitovych@enginprogram.org:

Your CV/resume
Your hourly rate (in UAH)

Customer Support Agent at ENGin

We are hiring a Customer Support Agent at ENGin. This person will be responsible for supporting the team with many aspects of program operations:

Providing high-quality support to students and volunteers via email and chat
Updating participant information on our own online platform
Prioritizing support requests and escalating issues to the appropriate internal teams
Providing participants with step-by-step written troubleshooting instructions
Assist in testing and resolving technical issues

REQUIREMENTS:

High English fluency, at least B2
Ukrainian language proficiency - native speaker
1+ year of experience in customer support
Strong problem-solving skills
Effective work in stressful situations and good time management skills
Willingness to take on challenges and grow every day
High attention to detail
Commitment of at least 1 year
Workload 40 hours/week
Very flexible (each week is different, and evenings/some weekends are required)
Share our mission
Team player: willing to collaborate with the team closely

Experience with Zendesk or similar request processing systems, and working/volunteering in an NGO, would be an advantage.
WHAT WE OFFER:

Expected start date - February 2026; paid training required
Employment via FOP
Flexible working hours
Remote work
The opportunity to join a young, energetic team building a one-of-a-kind, world-changing program!
We can provide you with a power station (Ecoflow) if needed to ensure access to power and the ability to work consistently

📑 To apply, please fill out an application form.